Orders are processed within 1–3 business days (excluding weekends and holidays).
After your order has been shipped, estimated delivery time is 15–30 business days depending on your location and fulfillment center availability.
Delivery times are estimates and are not guaranteed. Shipping timelines may be affected by carrier delays, weather conditions, customs processing, or seasonal demand.
You will receive tracking information once your order ships. Please allow several business days for tracking updates to appear.
If your order has not arrived within 45 days of shipment, please contact us for assistance. If tracking confirms the package is lost in transit, we will offer either a replacement or a full refund after carrier verification.
Once a package is marked as “delivered” by the carrier, we are unable to issue a refund unless official non-delivery documentation is provided by the carrier.